SoftBank 5G native network card-Japanese native network

• Applicable areas: Japan
• Network provider: SoftBank
• Network standard speed: 5G

• Use period: calculated based on the number of purchase days selected from the day of activation (for example, 5 days, calculated from activation, valid for 5 days)

  ** The number of days is calculated from the day of activation. Any fraction of a day is counted as one day. One day is calculated from 00:00 to 23:59 Hong Kong time.

• Valid until: August 30, 2025
• Applicable to 5G/4G/3G mobile phones/mobile devices
• This card can connect to Google, Facebook, IG, Youtube, Line, etc. without network restrictions
• SIM type: Nano, Micro, Normal SIM three-in-one
• After arriving at the destination, insert the data card and it will be automatically activated when you turn on the card ( the original card does not need to enable data roaming )
• Product pictures are for reference only. The actual product packaging may vary with product updates.

How to use:

• Please do not insert the card into your phone before arriving at your destination to avoid early activation.
• Plug in your phone when you arrive at your destination
• Turn on mobile data and leave the carrier selection to Automatic. Wait a few minutes for the phone to search the network.
• APN (Access Point Name): See package instructions if necessary
• This data card only includes Internet data services and does not support voice calls and text messages.
• If you need to use the call function, please use chat software ( for example : WhatsApp / Telegram, etc. for voice calls )

Note: Generally, the card is inserted and used. If it cannot be used, please first check the access point of the mobile phone and whether data roaming is turned on.

There are many reasons why the SIM card cannot be used, and it may not necessarily be a problem with the SIM card itself, so please contact us or the service provider included in the package for support first.

Customer service contact information is posted inside the package and can be contacted wherever Wi-Fi is available.

WHATSAPP (Monday to Saturday, Sunday: 12:30~20:30), (non-office hours service).

If you have any complaints after returning to Hong Kong without contacting us, no refunds will be made or processed.

Please keep the complete SIM card and packaging for future inquiries.